Unique Souvenir Concept
NOK
  • NOK
  • EUR
  • SEK
Unique Souvenir Concept
Search
Close this search box.

Frequently Asked Questions

FAQ

Do you ship internationally?

Yes, we offer global delivery.

How are wholesale orders processed and shipped at Nordlys Produkter, and how is the shipping cost determined?

We dispatch wholesale orders within 48 working hours, with delivery expected in 3 to 7 working days. Shipping costs are customized based on the order’s destination and size, calculated during checkout. For detailed shipping costs, please visit our website at http://nordlys-produkter.com/.

What is the return and complaint policy for Nordlys Produkter?

You can withdraw from an online contract within 14 calendar days, except for custom-made products. More you can find here: https://nordlys-produkter.com/terms-and-conditions/

Where are Nordlys products made?

Our products are handcrafted in Europe and undergo rigorous quality control before being shipped.

How do we pack Nordlys products?

We prioritize eco-friendly packaging, using recyclable materials whenever possible.

The image shows three people working together at a desk. The person on the left is holding an enamel mug and smiling at the middle individual, who is intently looking at a laptop screen and seems to be sharing something amusing. The individual on the right, who appears younger and is wearing glasses, is also concentrating on their own laptop. Various enamel mugs are on the table, indicating a relaxed working atmosphere. Above them is a text box with the words "Contact us at nordlys@nordlys-produkter.com," suggesting this is a promotional or contact image for the company Nordlys.

What can we do for you?

Reach out to us to bring your vision to life!